GEIBEL Marketing & Public Relations - LEED Marketing




Spring 2013






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BtoB Marketing Strategy, Messaging and Content


It All Starts (or Ends) With Your Messaging


With the inundation of digital (and social) media, you only have a few seconds to gain the attention of your prospects and buyers.

They will either be lead into your sales funnel - or continue on to your competitors.

Ask yourself - how much of what you see or hear gains your attention? How much of your marketing messaging will accomplish that?

Finding the marketing answer of what to say - and who to say it to - is becoming an increasing challenge for marketing executives and their staffs. Too often, with tight deadlines and in absence of real-time information from customers and the sales force - outdated, inadequate or inappropriate information is used to create messaging and make marketing decisions. Conversely, when marketing strategy and programs are developed and supported by commissioned market research (unique to your market and business)- decisions can be made based on current, proven success factors. That is just one of the areas where Geibel Marketing provides critical support to our clients.

Building marketing programs on the key reasons as to why your customers buy from you will help put the many marketing tools (such as social media, video, advertising, public relations) in the correct priority for your competitive environment, your customers, your offerings - and your budget.

Another critical element is the often-elusive sales and marketing alignment - so that your marketing is supporting your sales team - not going off in a different direction. Only if your sales process (how your sales team actually sells) is reflected in your marketing messaging, content and programs will you attain marketing and sales alignment. That requires understanding of your sales process.

A theme that is currently in vogue is that the Internet has changed the buying environment because the customer is now in charge with greater information. That reasoning overlooks two very key issues:

    Simple access to raw information is far different than understanding the implications of what that information means in context (what it means to your specific situation. In other words, how it will help solve your business problems).
    A savvy sales team will always be ahead of the public information curve (commonly known as re-visioning) on issues of changing technology, their company's product road map and other unique competitive factors.
Leveraging this knowledge of the customer decision-making process in the marketing program is critical for support of the sales process.

We work with clients in the business-to-business technology or difficult-to-sell markets, and support them with marketing projects and programs that support sales. Our services include primary and secondary market research, tactical marketing programs and marketing public relations which focuses on the marketing and sales support aspects of public relations. We also help clients evaluate marketing tools - such as social media (digital marketing), video and public relations for effectiveness in their unique marketing scenario.

Our work is always distinguished by a custom research component - no 'secret sauce' or other such imaginary illusions. Our programs and recommendations are backed by facts from our clients' sales team, customers, competition and markets.

Our messaging and programs follow the general structure of Solution Selling® - in other words, customer visualization of your solutions for their business problems. We have found that this is the most accurate method for consistent messaging and marketing results.

For both market research and marketing programs, we use a diagnostic approach {our Sales Autopsy SM}, that serves to map out the customer thinking and the customer buying process. This process highlights the messages that will reach similar customers, and we implement these through marketing and public relations programs in support of sales.

We help our clients visualize how their products will be sold (the first step in the solution selling process) diagnose and anticipate the marketing, sales and public relations issues, and then build flexible marketing and public relations programs that can be adjusted quickly as the market changes.

Our clients benefit from our 20+ years of consulting experience in marketing and public relations programs for many forms of technology, professional services, construction and design. This experience, backed by technical and sustainability credentials (BSME, LEED AP and experience with Solution Selling® methodology) provides our clients with rapid insights and actionable programs.

We invite you to peruse this website and our many articles. Feel free to contact us for additional commentary on a topic of your interest or an exploratory discussion of your marketing scenario and challenges.

Jeffrey Geibel APR, LEED AP (BD+C)
Principal
Tel: +1-617-484-8285 (-5 GMT)
webquery@geibelmarketing.com

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The Sales Autopsy SM
What is the key sales and marketing messaging you can extract from a successful sale - that will attract more sales prospects? Find out with the Sales AutopsySM - a step-by-step diagnostic technique to isolate the success factors hidden in your successful sales.

TESTIMONIALS
Read what existing clients say about us and see the results we have helped them achieve.

Can an 'Expert Buyer' Control the Sales Conversation?
Maybe - Maybe Not

If your products and marketplace have on-going changes due to technology and other issues - there's no reason that the professional sales force, which is the tip of the spear, can't maintain an informational advantage and re-engineer the buyer’s vision. Admittedly, not as easy as it once was.
But neither is it impossible.

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